Refund policy

At Batool Naturals, we care about your satisfaction.
If you receive a damaged or incorrect product, please contact us within 3 days of delivery at batoolnaturals@gmail.com or via WhatsApp at +201558391234.
Products must be returned in their original, unopened packaging.
We do not accept returns for opened, used, or customized natural products.
Refunds or exchanges will be processed after we receive and inspect the returned item.