Frequently Asked Questions (FAQ) - Batoul Naturals 🌿

1. Are Batoul Naturals products natural?

Yes, all our products are 100% natural and carefully selected under the slogan "From nature.. with all purity."

2. Is the Moroccan Nila original?

Yes, we provide the purest types of Moroccan Nila, which is completely safe and gives immediate lightening results.

3. How do I know my suitable hair routine?

We offer you a free consultation via WhatsApp to choose the best products (Sidr, Mashat, oils) according to your hair type.

4. What is the delivery time?

We ship to all governorates of Egypt, and delivery takes from 2 to 5 days depending on the governorate.

How fine is the grinding of herbs (Sidr and Mashat) at Batoul Naturals?

We attach utmost importance to the grinding process; herbs are ground and sieved multiple times until we reach a "silky smooth texture." This ensures easy mixing and even distribution on the hair, and most importantly, complete ease of rinsing without leaving any impurities or residues.

6. Are the products free of impurities and dust?

Absolutely. All our ingredients undergo a meticulous manual purification stage before grinding to remove any twigs or dust, to offer you the "essence of nature" in its purest form.

7. What is the source of the olive oil used in your blends?

We use premium virgin olive oil, cold-pressed from the finest farms we trust for their pure production, to ensure that all vitamins and minerals reach your hair and skin.

8. Why do you care about the quality of the packaging used?

Because product quality starts with its storage; therefore, we use dark glass bottles for oils to protect them from oxidation and light and maintain their effectiveness for the longest period. As for our plastic containers, they are selected from the finest healthy and durable materials that maintain the product's consistency and purity and do not interact with it.